Frequently Asked Questions

Everything you need to know about your Smosh Store order.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days within the United States. International orders may take 2-4 weeks depending on the destination and customs processing.

What is your return policy?

We accept returns on unworn and unwashed items within 30 days of delivery. Please note that limited edition drops and clearance items are final sale.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

How should I care for my Smosh apparel?

To keep your gear looking fresh, we recommend machine washing cold with like colors and tumbling dry on low heat. Avoid ironing directly on printed graphics.

Can I change or cancel my order after it's placed?

Because we process orders quickly, we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.